Network Cable Rectification & Configuration Services I On-Demand Visit

Our Network Cable Rectification Service is designed to provide troubleshooting, fault diagnosis, corrective maintenance, and configuration support for existing structured cabling systems. This one-time visit service focuses on identifying connectivity issues, restoring network performance, and improving the reliability of Data, Telephone, Wi-Fi, CCTV, IPTV, and other low-voltage cabling infrastructures.

The service is ideal for offices, retail outlets, warehouses, educational institutions, healthcare facilities, hotels, and commercial buildings experiencing network connectivity or cabling-related issues.

Service Option (Per Visit)

• Network Cable Rectification Works / Visit

Professional on-site troubleshooting and corrective maintenance for existing structured cabling systems.

Scope of Service Includes

• Network cabling health check and inspection

• Network outlet and patch panel verification

• Cable continuity and connectivity testing

• Cable fault identification and troubleshooting

• Minor rectification of accessible cable terminations

• Patch panel and network outlet corrections

• Cable labelling verification

• Basic network connectivity verification

• Fault diagnosis and recommendations

• Reporting of identified faults and corrective actions

General Terms & Conditions

1. Service Duration & Coverage

• Each visit includes up to 3 hours of service by our technical team.

• Waiting time exceeding 1 hour at the site will be charged additionally.

• This service is strictly for rectification and troubleshooting support only.

Not Included:

• New cabling installation

• Network point relocation

• Additional cable point installation

• Structured cabling expansion works

• Rack installation services

2. Scope Limitations

• Only minor rectifications and feasible fixes within the visit duration will be completed.

• If the issue requires:

○ Additional time

○ Replacement materials or spare parts

○ Additional manpower

○ Specialized testing equipment

○ Major cable route modifications

○ Fiber optic rectification works

? A separate quotation will be provided for complete rectification.

3. Service Nature

• This is a one-time visit charge.

• Each visit includes one technical team visit.

• Additional manpower or extended work duration will be charged separately.

? Clients may purchase additional visits if required.

4. Commercial & Refund Policy

• This service is non-refundable once the visit has been conducted.

• Even if complete rectification cannot be achieved during the allocated visit duration, findings, recommendations, and required corrective actions will be clearly communicated to the client.

• Prices are inclusive of VAT.

• Tax invoices will be provided upon request.

Common Issues Covered

• Network point not working

• Intermittent network connectivity

• Damaged cable terminations

• Patch panel connectivity issues

• Loose or faulty network outlets

• Labeling and identification issues

• Poor network performance caused by cabling faults

• Data, Telephone, Wi-Fi, CCTV, and IPTV cabling issues

• Connectivity troubleshooting and fault isolation

• Patch panel organization issues

• Incorrect cable termination faults

• Structured cabling performance issues

T&C Apply*