SIRA Approval Services for Installed CCTV Systems

Our SIRA Approval Service is designed to assist customers in obtaining SIRA approval for existing CCTV systems installed at villas, offices, warehouses, retail outlets, commercial facilities, labor accommodations, and other premises regulated under Dubai SIRA requirements. The service includes document preparation, portal processing, coordination, inspection support, and follow-up throughout the approval process.

The service is suitable for property owners, facility managers, businesses, and organizations requiring compliance with the Security Industry Regulatory Agency (SIRA) regulations in Dubai.

Package Options (Bundle)

• SIRA Approval for Installed CCTV System – Up to 8 Cameras

• SIRA Approval for Installed CCTV System – Up to 16 Cameras

• SIRA Approval for Installed CCTV System – Up to 32 Cameras

• SIRA Approval for Installed CCTV System – Up to 64 Cameras

⚠ Inspection fees, government charges, penalties, modification costs, and related authority fees are NOT included.

? Includes 1 Year Complimentary AMC Support + 1 Free Preventive Maintenance Visit for the approved CCTV system.

Scope of Service Includes

• Review of existing CCTV system against SIRA requirements

• Preparation of required documentation

• CCTV layout and device schedule preparation (where required)

• SIRA portal submission and processing

• Coordination with relevant stakeholders

• Assistance in booking inspection

• Support during the approval process

• Follow-up until approval or authority feedback is received

Complimentary AMC Support (1 Year)

The complimentary AMC support includes:

• One (1) preventive maintenance visit during the AMC period

• Basic remote technical support

• Guidance on CCTV system operation

• Assistance with recording playback and user access

• Support for minor configuration-related queries

• System health review during the AMC visit

• Periodic technical guidance when requested

• Support validity for one (1) year from approval completion date

Complimentary AMC Does Not Include:

• Additional on-site visits beyond the complimentary visit

• Replacement of faulty equipment

• Repair works

• System modifications or upgrades

• Cabling, networking, UPS, storage, or electrical works

• Third-party service charges

• Additional SIRA inspections after approval completion

? Any additional visits, replacement materials, rectification works, or system upgrades required during the AMC period will be quoted separately.

General Terms & Conditions

1. Scope & Exclusions

• Service is applicable only for existing installed CCTV systems.

• CCTV systems must substantially comply with applicable SIRA requirements.

• Any modifications, upgrades, or additional equipment required to meet SIRA regulations are not included.

Not Included:

• SIRA inspection fees

• Government charges and authority fees

• Penalties or fines

• CCTV rectification works

• Additional cameras, storage, UPS, networking, or equipment upgrades

• Civil, electrical, containment, or cabling modifications

• Consultant approval fees (if applicable)

? Any required modifications or additional works will be quoted separately.

2. Approval Process

• Approval timelines depend on SIRA review, inspection availability, and processing times.

• Clients shall provide all required documents, access, and information requested during the approval process.

• Approval is subject to compliance with prevailing SIRA regulations and authority requirements.

3. Responsibility

• This service covers documentation, submission, and coordination activities only.

• Final approval remains solely subject to SIRA regulations, inspection outcomes, and authority decisions.

• No guarantee can be provided regarding approval timelines or authority decisions.

4. Commercial

• Prices are exclusive of SIRA inspection fees, government charges, and third-party fees unless otherwise stated.

• Tax invoices will be provided upon request.

• Additional support, rectification services, compliance upgrades, and on-site AMC services can be arranged separately.

T&C Apply*