Our PABX Technician Visit Service is designed for basic troubleshooting, fault checking, system verification, and minor rectification of existing telephone systems. This one-time visit service helps identify and resolve common telephone system issues affecting business communications.
✅ Scope of Service Includes
• Telephone extension health check
• Basic system functionality verification
• Cable fault checking and minor rectification
• Telephone handset inspection
• Basic extension testing
• Basic configuration adjustments
• Internal call testing
? Service Conditions
• Includes up to 3 hours of on-site service.
• One technician visit only.
• Waiting time exceeding 1 hour at site may be chargeable.
⚠️ Not Included
• New telephone system installations
• Additional extension installations
• Major programming changes
• SIP trunk configuration
• VoIP configuration
• System upgrades or migrations
• Spare parts and replacement materials
Common Issues Covered
• Extension not working
• No dial tone
• Internal calling issues
• Basic wiring faults
• Telephone handset issues
• Extension testing and verification
Commercial
• One-time technician visit service.
• Non-refundable once the visit is completed.
• Additional works identified during the visit will be quoted separately.
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