Virtual IT Department Services | Outsourced IT Support Dubai & Abu Dhabi
Get the support of an IT department without the cost and overhead of maintaining a large in-house IT team.
Ai Souq's Virtual IT Department service provides comprehensive outsourced IT support for businesses with up to 50 employees across Dubai and Abu Dhabi.
Our IT engineers provide remote assistance, scheduled onsite support, emergency visits, and technical assistance across your business's core technology infrastructure.
From computers and networks to Wi-Fi, CCTV, meeting rooms, access control, and time attendance, Ai Souq provides a centralized technical support solution for your organization.
Systems We Support
Computers & Endpoints
Technical support for desktops, laptops, operating systems and business applications.
Network Infrastructure
Support for network connectivity, switches, routers and related infrastructure.
Wi-Fi
Business Wi-Fi troubleshooting and connectivity support.
CCTV
Technical assistance for CCTV cameras, recording systems and related infrastructure.
Meeting Rooms
Support for meeting room technology, displays and conferencing systems.
Access Control
Technical support for access control systems.
Time Attendance
Support for biometric and employee attendance systems.
Plan Includes
- Support for up to 50 employees
- 16 remote support hours per month
- 2 scheduled onsite visits per month
- 12 emergency visits per year
- Remote technical support
- Onsite IT support
- Computer and software assistance
- Network troubleshooting
- Wi-Fi support
- CCTV technical support
- Meeting room support
- Access control support
- Time attendance support
- IT troubleshooting and technical guidance
Ideal For
- Medium-sized businesses
- Offices with up to 50 employees
- Growing companies
- Businesses without a dedicated IT department
- Companies looking for outsourced IT management
- Organizations requiring regular onsite IT support
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