Visitor Management & Queue Management System Installation Services I Installation Only

Our Visitor Management & Queue Management System Installation Service is designed to provide efficient visitor registration, queue handling, appointment management, and customer service workflow automation for hospitals, clinics, schools, government offices, banks, service centers, and commercial facilities. The service includes professional installation, configuration, testing, and commissioning to ensure smooth and organized visitor and customer management operations.

Package Options (Bundle)

• Visitor / Queue Management System Installation – Up to 3 Service Counters

Suitable for small clinics, service centers, retail outlets, and offices requiring streamlined visitor and queue handling.

• Visitor / Queue Management System Installation – Up to 10 Service Counters

Ideal for hospitals, government offices, banks, educational institutions, and larger commercial facilities with higher visitor volumes.

✅ Scope of Service Includes

• Installation of client-supplied Visitor Management / Queue Management equipment

• Installation of queue ticket dispensers and accessories

• Installation of display units and customer calling devices

• Installation of operator workstations (where applicable)

• Basic software installation and configuration

• Queue workflow setup and verification

• Basic visitor registration system configuration

• Printer and peripheral device connection (where applicable)

• System testing and commissioning

• Basic user training and handover

? General Terms & Conditions

1. Scope Exclusions & Service Conditions

• This is an installation-only service. All ticket dispensers, display units, operator terminals, software licenses, servers, tablets, printers, network devices, cables, and accessories must be provided by the client or purchased separately.

• Package is applicable for the maximum number of service counters as per the selected bundle.

• Installation is considered for mounting heights up to 3 meters only.

? The following are not included:

• Civil works (wall cutting, trenching, core drilling)

• Electrical works (power supply, DB connections)

• Concealed piping or conduit works

• Painting and finishing works

• Network infrastructure installation

• Server operating system licensing

• Custom software development

• Integration with third-party ERP, HIS, CRM, or government platforms

? These services can be provided at additional cost if required.

2. Installation Schedule & Service Conditions

• Installation will be carried out based on site readiness and accessibility.

• Multiple visits may be required depending on site conditions and project size.

• Delays due to site readiness, access restrictions, or third-party dependencies may result in additional charges.

• Installation timeline depends on the number of service counters and infrastructure readiness.

3. Warranty & Support

• The service includes a 1-month warranty covering installation workmanship.

• Basic technical and online support is provided during the warranty period.

? Warranty does not cover:

• Equipment failure or manufacturer defects

• Software licensing issues

• Network or internet-related issues

• Misuse, physical damage, or third-party modifications

• Database corruption caused by third-party applications

? Any such service requests will be chargeable.

4. Commercial

• Prices are inclusive of VAT.

• Tax invoice will be provided upon request.

• Additional AMC, rectification, and support services can be arranged through customer support.

T&C Apply.*